Betting Rules

1. General rules and player eligibility

By opening an account, accessing the website or placing a bet, you confirm that you have read and understood the rules that apply to the relevant service. These Betting Rules form part of the agreement between you and Zoome3 Casino. If you do not agree with any rule, you should not place a bet or use the relevant betting or gaming service.

You must be legally permitted to use online betting or gaming services in the place where you are located. You are responsible for checking the laws, restrictions and age requirements that apply to you before creating an account or placing a bet. Services may not be available in every location. Access may be restricted or refused where required by law, regulation, technology or internal controls.

You must meet the minimum legal age that applies to the service and your location. Zoome3 Casino may ask you to complete age and identity checks before an account can be opened, used or paid. You must provide accurate, current and complete information and keep that information updated. An account must be used only by the person registered to it.

• Do not open or use an account on behalf of another person.
• Do not allow another person to access, control or place bets through your account.
• Keep your login details, devices and payment information secure.
• Tell Zoome3 Casino promptly if you suspect unauthorised access or activity.
• Do not use the site for unlawful activity, fraud, money laundering or any other prohibited purpose.
• Do not attempt to interfere with the operation, security or integrity of the website, games or betting systems.

Account checks and verification

Zoome3 Casino may carry out verification, security and financial checks at any stage. You may be asked to provide documents or other information to confirm your identity, age, address, payment method or source of funds. Processing may be delayed while a check is being completed. If requested information is not provided, or if information cannot be verified, access to an account or transaction may be restricted in accordance with applicable requirements.

Each player should maintain one personal account unless the applicable account rules expressly allow otherwise. Duplicate, linked or suspicious accounts may be reviewed. Where an account is closed, suspended or restricted, outstanding bets and balances may be handled according to the applicable terms and law. You remain responsible for activity carried out through your account unless you have promptly reported suspected unauthorised use.

You must not use a virtual private network, proxy, location-masking tool or other method to disguise your location or bypass access controls where doing so is prohibited. You must also follow any technical, security or access instructions displayed on the website.

2. Placing and accepting bets

A bet is placed when you select an available market, game or wager option, enter the amount and confirm the transaction through the betting interface. You should review all details carefully before confirming, including the selection, stake, odds or price where shown, potential return, applicable fees and any relevant conditions. You are responsible for checking that your bet is correct before submission.

A bet is not automatically accepted merely because it has been submitted or appears temporarily on screen. Acceptance occurs only when the bet has been recorded by the relevant system. A confirmation message, transaction reference or entry in your account may indicate that a bet has been recorded, but you should retain any confirmation information for your records.

Bets may be unavailable, rejected, cancelled or subject to review. This may happen because of technical problems, market suspension, incorrect information, suspected misuse, payment issues, a breach of the rules, legal requirements or other circumstances affecting the service. If a bet is not accepted, the amount should not be treated as a settled wager.

Before confirming a bet

1. Check that you are using the correct account and that your balance or payment method is available.
2. Check the selected event, game, market, outcome, stake and odds or price.
3. Review whether the bet is single, combined, in-play, promotional or subject to special conditions.
4. Check any displayed start time, closing time, settlement information and applicable restrictions.
5. Confirm that the amount is affordable and does not interfere with your everyday needs.
6. Submit the bet only when all details are correct.

Displayed odds, prices, balances, results and other information may change before a bet is confirmed. In-play betting can involve a delay between an event occurring and information being displayed. You accept the risk that a selection or market may be suspended, repriced or closed before acceptance. A bet that is not confirmed should not be relied upon.

Unless a particular product states otherwise, a bet cannot normally be changed or withdrawn after acceptance. Requests to cancel, amend or cash out a bet may be available only where the relevant feature is offered and successfully processed. Any available feature is not guaranteed and may be removed, suspended or subject to conditions.

Prohibited or irregular activity

You must not use software, bots, scripts, automated tools, unauthorised devices or technical methods designed to obtain an unfair advantage or disrupt normal betting. Collusion, account sharing, manipulation of results, exploiting a system fault and attempting to bypass responsible gambling or verification controls are prohibited. Where activity is identified or reasonably suspected, bets and transactions may be reviewed and action may be taken under the applicable terms and law.

You must not deliberately take advantage of obvious errors, duplicated transactions, pricing faults or incorrect game information. If you notice an error, stop using the affected feature and report it through the support process made available on the site. Continuing to use a known error may result in the relevant activity being reviewed.

3. Results, settlement and payments

Bets are settled using the official result or settlement information applicable to the relevant event, game or market. Settlement rules may vary between products. For example, a sports market may depend on an official result, while a casino game is generally settled by the recorded outcome generated by the game system. The relevant product information should be read before placing a bet.

If an event is postponed, abandoned, interrupted, rescheduled or changed, the bet may be settled, cancelled or otherwise handled under the specific rules for that market. The same approach may not apply to every type of bet. Where a market has special conditions, those conditions take priority for that market to the extent permitted by law.

A bet may be declared void or cancelled where a market is offered in error, a technical failure affects the transaction, material information is incorrect, the event does not take place or the rules require cancellation. If a bet is cancelled, the usual outcome is that the relevant stake is returned, subject to the applicable product rules and legal requirements. A cancellation does not necessarily apply to every part of a combined bet.

Zoome3 Casino may correct an obvious error in odds, prices, descriptions, results, account entries or settlement records. An obvious error may include a clear typographical, technical, display or data error. If a correction affects a bet, it may be settled using the correct information, cancelled or otherwise adjusted in accordance with the applicable rules.

Results and account records should be checked promptly. If you believe a bet has been settled incorrectly, keep the relevant bet reference and use the available support channel through the site without unnecessary delay. A review may require information about the account, transaction, game, market, time and circumstances of the bet. The outcome of a review will be determined by the records available and the rules applying to that wager.

Balances and payment methods

Only cleared funds and approved payment methods may be used for betting. A transaction may be delayed, declined, reversed or subject to verification. You must use a payment method that belongs to you or that you are authorised to use. Payment reversals, chargebacks or disputed transactions may result in an account review and temporary restrictions.

Any displayed balance is subject to reconciliation and verification. If a technical or administrative error credits an amount to your account, you must not treat that amount as available funds. Zoome3 Casino may correct the balance and recover an amount paid or credited in error, subject to applicable law. Winnings may be withheld or reviewed where a bet, account or payment is connected with a breach of these rules.

Payment processing may involve third-party providers and additional terms. You are responsible for checking that the payment method is suitable for your use and for complying with any instructions shown during a transaction. Zoome3 Casino does not guarantee that every payment method will be available at all times.

There is no guarantee that a bet will win or that any particular return will be achieved. Odds and outcomes do not indicate certainty. Past results, displayed statistics, game patterns or previous wins are not reliable predictions of future results.

4. Responsible gambling, complaints and changes

Gambling should be treated as entertainment, not as a way to earn income or solve financial problems. Set a budget before you play and use only money you can afford to lose. Do not chase losses, borrow money to gamble, gamble to recover debts or continue playing when you feel distressed, tired, angry or under the influence of alcohol or other substances.

• Set personal spending and time limits before starting.
• Take regular breaks and keep track of your activity.
• Do not increase your stake to recover a previous loss.
• Avoid gambling when it is affecting work, study, relationships or essential expenses.
• Use available account controls, limits, time-outs or self-exclusion options if you need a break.
• Seek independent support if gambling is becoming difficult to control.

Requests for limits, time-outs or self-exclusion may be subject to verification and processing requirements. A control may apply only after it has been activated and may not automatically apply to every account, product, brand or gambling service. You should stop using the site while a request is being processed if you do not wish to continue gambling.

If you are concerned about your gambling, consider speaking with someone you trust and seeking help from an appropriate independent support service in Australia. You can also review the responsible gambling information and account tools made available through the website. Asking for help is a sensible step and should not be viewed as a failure.

Questions and complaints

If you have a question about a bet, result, account entry or transaction, first review the relevant product rules and your account history. If the issue remains unresolved, use the support or complaints process made available on the website. Provide a clear description of the issue and include the relevant bet reference, date, amount and supporting information. Do not include unnecessary sensitive information.

Complaints are reviewed using account records, transaction information, system logs and the rules that applied when the bet was placed. A review may take time where verification, technical investigation or information from a third party is required. You should keep copies of important correspondence and wait for the review outcome before submitting repeated requests about the same matter.

If you remain dissatisfied after the available internal review process, any further options will depend on the applicable terms, legal requirements and dispute process for the service. Nothing in these Betting Rules removes rights or protections that cannot lawfully be excluded.

Changes to these rules

These Betting Rules may be updated from time to time to reflect changes to products, technology, legal requirements, risk controls or operating procedures. The current version published on the website applies to future use from the time it becomes effective, unless a different approach is required by law. You should check this page regularly and review any special conditions displayed before placing a new bet.

If any part of these rules is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. By continuing to use Zoome3 Casino after an updated version is published, you acknowledge the rules that apply to your future activity. If you do not accept an updated rule, you should stop using the relevant service.